Privacy & Cookie Policy

1. Data controller

PT ATMAN CREATIVE CONSULTING, operating under the trading name Atman Creative Consulting, is responsible for the processing described in this Policy. Contact details and the registered address appear below.

2. Data we may collect

• Identity and contact data, such as name, business name, email, phone number and Telegram details.
• Enquiry, booking, proposal, contract and service-delivery information.
• Billing, transaction status and invoice information. Complete card data is handled by the payment provider, not stored by this website.
• Technical and usage data, such as IP address, browser, device, pages viewed, referring source and cookie preferences.
• Marketing preferences and newsletter engagement when you choose to subscribe.
• Materials, files, account access and business information you provide for an engagement.

3. How we use personal data

• Respond to enquiries, prepare proposals, provide services and support clients.
• Schedule consultations, manage projects, issue invoices and confirm payments.
• Operate, secure, troubleshoot and improve the website and services.
• Meet accounting, tax, legal, compliance, fraud-prevention and dispute-handling obligations.
• Send newsletters or marketing messages when you have consented, with an unsubscribe option in every applicable message.
• Measure website performance and marketing only after the required cookie consent.

4. Legal grounds

Depending on the context, processing is based on your consent, steps requested before entering into a contract, performance of a contract, compliance with law, or legitimate business interests that do not override your rights. You may withdraw consent at any time without affecting earlier lawful processing.

5. Cookies and similar technologies

Essential cookies and local storage are used for security, core functionality, language or theme choices, and to remember your cookie decision. Analytics and marketing technologies are optional and remain disabled until you consent through the cookie banner.

The current site version does not activate third-party analytics or advertising scripts. Before any such provider is enabled, this Policy and the consent controls will be updated to identify the provider, purpose and relevant retention information.

6. Sharing and service providers

We may share necessary data with hosting, communications, email, analytics, professional advisers, project tools, banks and payment providers such as HitPay or PayPal. Providers receive only the information needed for their role and may process data under their own notices.

We may also disclose information when required by law, to protect rights and security, or as part of a lawful corporate transaction. We do not sell personal data.

7. International transfers

Some technology providers may process data outside Indonesia. Where required, we use appropriate contractual, organisational or other safeguards and assess the level of protection applicable to the transfer.

8. Retention and security

We retain personal data only as long as reasonably necessary for the purpose collected and for legal, tax, accounting, security or dispute requirements. Retention periods depend on the record type and applicable obligations.

We apply reasonable technical and organisational safeguards. No internet service is completely risk-free, so we cannot promise absolute security.

9. Your rights

Subject to applicable law, you may ask to access, correct, update, delete or restrict your data, object to certain processing, withdraw consent, or request information about processing and transfers. You may also complain to the competent authority.

Send a request to the email below. We may need to verify your identity and may retain information where the law requires it.

10. Children, links and updates

Our services are intended for businesses and adults and are not directed to children. External websites and payment pages have their own policies. We may update this Policy and will show the new effective date on this page.